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Frequently Asked Questions

Do you sell your products directly to the public?

Avandium Trading Ltd, an importer & distributor, sells directly to registered retailers. If you are a business/retailer, you can register with us to purchase any & all items.

How can I register as a business/retailer?

If you operate a business and would like to open a trade account, please fill out this NewCustomerApplication form and send it back to us by EMAIL.

How can I place an order?

Businesses & retailers can place orders online on our website, or contact your sales rep in your area and place your orders directly with them. If you do not have a sales rep assigned, please contact us

I'm already a business customer/retailer, how can I get access to the website?

Please send us an EMAIL with your name and business details

What are delivery delays?

We typically deliver 5-7 days from the time an order is placed.

Can I get access to my account information online?

All registered website users can access their account information online, including business information, purchase history, credit history, payment status, order status, etc.

Can I pay my invoices online?

All business customers are make secure payments for all open invoices.  Simply visit your ACCOUNT section and explore all the features.